Over the last sixteen years, Sheri has worn the hats of Writer, Instructional Designer, Trainer, and Knowledge Management Coordinator (to name just a few!). No matter the tools she pulls from her kit, she is driven to use them for one thing—helping people navigate change.
About
This happens by:
Analyzing the learning problem to find the most efficient, impactful learning experience.
Looking for the story. A narrative is one of the fastest paths to learning.
Translating technical mumbo-jumbo into something a learner can understand.
Promoting independent learning through effective technical writing, building an electronic performance support site, or providing post-training support.
Communicating change with equal parts enthusiasm and empathy.
“People are emotional creatures. They are meaning-making machines. Whether we are working on a social marketing effort or an ERP implementation, designers need to start with the ‘why’.”